Warranty Information
We offer a 30-day warranty on all of our physical products, excluding any products customized and created personally. Due to the intimate nature of our products, merchandise may not be returned if opened from factory-sealed plastic wrap. We understand that returns are sometimes necessary when products are purchased online. With this understanding, we are happy to provide our customers with a Satisfaction Guarantee. You will need to contact our Customer Service department at diva@lustdiva.com.
Note: Our Customer Service Representatives will provide a store credit for the price paid for the product, minus a 20% restocking fee.